What We're Doing

Maintaining the health and safety of our patients, employees, and community is our top priority. Below you can learn more about steps we've taken to fight the spread of COVID-19.


For patients at a hospital:

Visitors for patients at a hospital are not allowed.

Exceptions:

  • "End of life" situations will be handled on a case-by-case basis
  • Minor patients (under 18 years old) may have two (2) visitors, limited to only parents or guardians
  • Patients who require assistance due to mobility or safety concerns may have two (2) visitors
  • Emergency room patients may have one (1) visitor over the age of 18
  • Patients having major surgery may have one (1) visitor over the age of 18

Maternity patients:

Labor/Delivery and Postpartum

  • One visitor per admission stay (not per day)
    • Exception: Minor patients (under the age of 18 years old) may have 2 visitors limited to only parents/guardians OR one parent/guardian and father of baby

NICU/SCN

  • 2 approved visitors for the entire stay
  • Only 1 approved visitor at a time

Antepartum Greater than 7-day Length of Stay

  • 2 approved visitors during the stay
  • Only 1 approved visitor per day (both visitors cannot visit on the same day)

For patients not at a hospital (doctor's office, outpatient center, emergency room):

One visitor is allowed per patient. However, no visitors under the age of 18 will be allowed unless they are the patient.

Exceptions:

  • "End of life" situations will be handled on a case-by-case basis
  • Minor patients (under 18 years old) may have two (2) visitors, limited to only parents or guardians
  • Patients who require assistance due to mobility or safety concerns, may have one (1) additional visitor
  • Patients suspected or confirmed to have COVID-19 cannot have any visitors, unless the patient is a minor

Complying with the state's order, all elective procedures were canceled until further notice. If you have questions about a procedure you have scheduled, but have not received any notice, please contact your provider.

All visitors to hospitals, and select community ambulatory facilities, will be screened for symptoms, exposure, or travel history

  • Visitors will be asked to leave the facility if they have had symptoms in the past 24 hours or exposures in the last 14 days
  • If the visitor is a driver for a patient, they will be asked to wait in their car until the patient's appointment is completed

Visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings

All of our employees, whether or not they provide direct patient care, are screened before they are allowed to enter work each day. Our policy extends to employees, providers, vendors, and subcontractors.

Kettering Physician Network remains dedicated to meeting your health care needs. Due to coronavirus, social distancing and hand-washing are key to the health and well-being for our entire community. To support social distancing, we are offering new visit options to serve our patients.

Any of our patients that do not require an in-person exam might qualify for these types of visits. This includes well visits and sick visits.


Type of Visit Channel How it Works
Telehealth Video Visits Online Video Real-time video and audio visits with a clinician
Virtual Check-in Telephone Brief 5-10-minute phone call with the clinician
E-visit MyChart Email with the clinician through MyChart

These options allow us to offer care in a setting that promotes safety for you and your health care team. In-person office visits remain an option and may be necessary based on your health care needs. Please contact your clinician’s office by phone or MyChart to determine the best type of visit for you. Our team will then direct you to the most appropriate appointment type for your needs.

For those of you visiting the office in person, you will experience new check-in questions and visitor restrictions. These are temporary policies that continue to change as the coronavirus pandemic evolves. If you would like more information, please call in advance of your appointment, and our team will assist you.

Together we can make a difference in reducing the spread of coronavirus. Thank you for considering all these options and trusting your care to Kettering Physician Network.

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