What We're Doing

Maintaining the health and safety of our patients, employees, and community is our top priority. Below you can learn more about steps we've taken to fight the spread of COVID-19.


No visitation will be permitted for outpatient testing, such as noninvasive radiology testing, routine X-rays, and lab studies.

No visitors for confirmed or suspected COVID-19 cases.

Visitor Allowances

One (1) Visitor per patient per day is allowed for:

  • Emergency Department visit
  • Hospitalized inpatient stay
  • Outpatient surgical procedure
  • Office visit

The following exceptions may apply:

  • "End of Life" situations
  • For maternity patients, one (1) additional support person, such as a doula, will be permitted.
  • For minor maternity patients, a parent or guardian will also be permitted.
  • Minor patients (under 18 years of age) may have two (2) visitors in the emergency department and inpatient setting, but this is limited to only parents or guardians.
  • NICU and Special Care Nursery patients will be allowed two (2) visitors for the duration of the patient's stay. Both visitors may come daily.
  • Patients who require assistance due to mobility, reorienting/confusion (patient safety), interpretation, court-ordered, or healthcare decision making may have one (1) additional assistance person.

Visitors must meet the following criteria:

  • Follow social distancing policies.
  • Over the age of 18, unless they are parent or legal guardian of a pediatric patient. (End of life considerations will be made by the unit manager)
  • Comply with screening policies.
  • Employees, staff, patients, and visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings.
  • Visitors should wear a mask. (see below for mask practices)

All visitors to hospitals and select outpatient facilities or doctor's offices will be screened for symptoms and exposure.

  • Visitors will be asked to leave the facility if they have had symptoms or exposure in the last 14 days or a temperature at or greater than 100.0F.
  • If the visitor is a driver for a patient and space is not available in the patient room or waiting room, the visitor may be asked to wait in their car until the patient's appointment is completed.
  • Patients and approved visitors should wear a mask.
  • Patients and visitors may provide and wear their own mask or will be required to accept and wear the mask provided by the hospital facility.
  • Masks or facial coverings must fully cover the nose and mouth. Masks should be worn during the following situations:
    • when in the common areas of the hospital facility, such as hallways, public restrooms, gift shops, and dining areas.
    • when a caregiver is present in a patient room.
  • If a visitor refuses to wear a mask, visitors may be asked to leave the facility.

All of our employees, whether or not they provide direct patient care, are screened before they are allowed to enter work each day. Our policy extends to employees, providers, vendors, and subcontractors.

Kettering Physician Network remains dedicated to meeting your health care needs. Due to coronavirus, social distancing and hand-washing are key to the health and well-being for our entire community. To support social distancing, we are offering new visit options to serve our patients.

Any of our patients that do not require an in-person exam might qualify for these types of visits. This includes well visits and sick visits.


Type of Visit Channel How it Works
Telehealth Video Visits Online Video Real-time video and audio visits with a clinician
Virtual Check-in Telephone Brief 5-10-minute phone call with the clinician
E-visit MyChart Email with the clinician through MyChart

These options allow us to offer care in a setting that promotes safety for you and your health care team. In-person office visits remain an option and may be necessary based on your health care needs. Please contact your clinician’s office by phone or MyChart to determine the best type of visit for you. Our team will then direct you to the most appropriate appointment type for your needs.

For those of you visiting the office in person, you will experience new check-in questions and visitor restrictions. These are temporary policies that continue to change as the coronavirus pandemic evolves. If you would like more information, please call in advance of your appointment, and our team will assist you.

Together we can make a difference in reducing the spread of coronavirus. Thank you for considering all these options and trusting your care to Kettering Physician Network.

© Copyright 2020 Kettering Health Network - All Rights Reserved