Frequently Asked Questions
If you have any questions, please look through the information below.How do I get copies of my hospital records to my physician?
The physician office should contact the Release of Information Department at (937) 752-2200. Please include your doctor's name, address, and phone number. Copies of your records will
be sent to your physician.
How do I get copies of my record for myself?
Please note that we cannot process a records request via e-mail. However, you may call, write or fax your request for copies of your medical records to:
Please include your full name, birth date, social security number, address, phone number and specific dates of treatment.
Release of Information Department
1 Prestige Plaza, Suite 200
Miamisburg, OH 45342
Phone: (937) 752-2200
Fax: (937) 522-8444
1 Prestige Plaza, Suite 200
Miamisburg, OH 45342
Phone: (937) 752-2200
Fax: (937) 522-8444
Please include your full name, birth date, social security number, address, phone number and specific dates of treatment.
How much will they charge me?
The State of Ohio HB 508 has set the fees for copies of medical records. They are as follows.
Pages 1 - 10 $2.74 per page
Pages 11 - 50 $.57 per page
Pages 51 - up $.23 per page
Plus the actual cost of postage.
Pages 1 - 10 $2.74 per page
Pages 11 - 50 $.57 per page
Pages 51 - up $.23 per page
Plus the actual cost of postage.
How long will it take to receive my copies?
Usually within 7 to 10 business days.
What makes it take longer than 10 days to receive my copies?
We do not send copies until the physician has completed all of the required documentation of your care. This can take up to 30 days after your discharge.
Can my spouse or family come in and review my record?
Only with your written permission. Kettering Health Network is committed to protecting your right to privacy and confidentiality.
How can I get a record of a deceased family member?
If your family member expired at Kettering Health Network, you will need to have written permission from the executor of the family member's estate. You will also need to provide
proof of executorships. If your family member did not expire at Kettering Health Network, you will need a copy of the death certificate, written permission from the executor of the
estate and proof of executorships.
With a Power of Attorney, can I review my families records?
Only if the Power of Attorney includes the right to make medical decisions and obtain copies of medical information.
Can you fax my records to anyone I authorize?
We only fax for patient care. With proper authorization, we will mail your records per your request.
Release of Information Department
1 Prestige Plaza, Suite 200Miamisburg, OH 45342
P. (937) 752-2200
F. (937) 522-8444
F. (937) 522-8444
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